Brook Remote Care

Coverage & Cost

What will Brook Remote Care Cost?

What you’ll get

Personalized Health Coaching

Get support with building healthy habits and navigating setbacks so you can stay on your health journey with ease.

Better Care, Less Visits

Chat directly with your healthcare provider right on your smartphone so you can get care even when you’re not in the office.

Get Healthy Sooner

Your progress is clear, so you and your provider can make quick decisions about your health instead of waiting for your next appointment.

FAQs

Brook Remote Care can be used as long as the patient and provider see fit.

Data (blood sugar, weight, blood pressure, activity, etc) will be sent from your monitoring devices to the Brook app and then to your provider. The clinic and its providers will have access to the data, so they can monitor your health remotely. Please note that a smartphone is required.

There is no charge for the Brook app or devices. Confirm coverage for Remote Care with your insurance company, copays and deductibles may apply.

No, Brook Health will provide all the necessary devices at no cost to you.

Brook has a team of registered dietitians and health coaches that are available to talk when you need them. Logging meals helps you discover trends between blood sugar and blood pressure readings, but is not required to participate in the Remote Care program.

Activity (steps) will automatically track when wearing your Smartwatch.  The data will transmit automatically once connected to the Brook app.  While tracking activity is optional, it is strongly recommended as it provides your care team a more detailed view when making decisions regarding your health.  

Brook connects with many glucose meters. Chat with your Health Coach on Brook to see if your current glucose meter will connect and for support connecting it.

Brook is HIPAA compliant and SOC2 certified. HIPAA is a federal law that protects patient health information from being disclosed without the patient’s consent or knowledge. Our SOC2 certification means we are audited by 3rd parties to ensure the safety of your data. This means your information is safe with us, and we never share it with anyone but your care team.

Not a problem! After you complete enrollment you can book a call with a Health Coach to complete the setup and connection of your devices within the Brook app.

Have more questions? Email us at rpmsupport@brook.health or call us at (800) 266-4407